Domestic Shipping
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
We make use of two courier companies. Aramex and Fastway Couriers. Fastway offers a cost effective, reliable, timetabled courier delivery service, backed up by the latest computer technology and online parcel track and trace facilities. With more than 250 Courier Franchisees across South Africa, from Johannesburg to Cape Town and almost everywhere in between, their commitment to delight their customers at every point in their parcel’s journey is what sets them apart from their competitors. They believe in making the process of using a courier service easy and convenient for their customers – and promise to deliver on that promise thanks to the dedication of their franchise partners and their ongoing commitment to provide customer care for the 16.4 million parcels they move each and every year.
Estimated delivery time
2 - 7 working days
Shipment cost
R55.00
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The Wine Drops Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Wine Drops Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside South Africa.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
We make use of two courier companies. Aramex and Fastway Couriers. Fastway offers a cost effective, reliable, timetabled courier delivery service, backed up by the latest computer technology and online parcel track and trace facilities. With more than 250 Courier Franchisees across South Africa, from Johannesburg to Cape Town and almost everywhere in between, their commitment to delight their customers at every point in their parcel’s journey is what sets them apart from their competitors. They believe in making the process of using a courier service easy and convenient for their customers – and promise to deliver on that promise thanks to the dedication of their franchise partners and their ongoing commitment to provide customer care for the 16.4 million parcels they move each and every year.
Estimated delivery time
2 - 7 working days
Shipment cost
R55.00
- Delivery delays can occasionally occur.
- Shipment to physical addresses only
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The Wine Drops Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Wine Drops Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside South Africa.
